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When To Call Maintenance In Your Indianapolis Apartment

October 08, 2020

Apartment building in Indianapolis 

Whether you rent a studio, one-bedroom, or multi-bedroom apartment, chances are it won’t be long before you need a repair done. But, are you sure you know when to call maintenance in your Indianapolis apartment?

Without question, significant problems, like heating and electrical trouble, justify a call, but what about minor issues? Is there a need to call in burnt-out lights or fraying carpet? And should you attempt to repair issues yourself? 

Call Maintenance For Your Indianapolis Apartment If You See These Issues

Minor bathroom sink repair.

If you come across a major problem – primarily those of a structural nature -- it's usually covered as part of your tenant agreement. Here are the most frequently seen difficulties a renter might encounter:

  • Leaking and water damage: If you see a leak from the roof or you experience a malfunctioning toilet or fridge that causes water damage, call for assistance without hesitation.

  • Heating and cooling problems: If your air conditioning stops blowing, or your heat won't turn on, go ahead and call maintenance. Even if it's pleasant outside, your heating and cooling should still work correctly.

  • Plumbing leaks and clogs: If the toilet won’t flush, attempt to clear it with your plunger. If that doesn't work, call for help. Also, open a ticket for sink or shower drips.

  • Insects and unwanted guests: Some pests can get into your apartment by clinging to your clothing or your pet's coat. But if you notice any infiltrating insects and pests -- like cockroaches, mice, or ants – it's the perfect time for your property manager to send out a pest control expert.

  • Broken appliances: If your fridge no longer cools or your stovetop fails to heat up, you need to make the call. Appliances that are part of the apartment are usually covered, but anything you brought with you – a microwave, toaster oven, mini fridge – is your responsibility.

  • Faulty doors or windows: Your entry and sliding patio doors should close and lock properly. If water infiltration or damage from misuse prevents them from closing easily, they should be replaced. Windows should also open, close, and lock as expected.

  • Drywall or flooring issues: If you find damage to a wall or a potentially dangerous flooring concern, contact the maintenance team. Worn or fraying carpet might need replacing, specifically if a tack is visible.


What Should You Fix Yourself?

Furnace filter being changed.

Not every problem warrants calling maintenance. Despite the fact that some property managers offer aid with various light tasks like replacing filters, it’s not always convenient to arrange for a maintenance for smaller issues. These are some common issues that could take a DIY approach:
  • Lighting: When lights burn out, they could conveniently be switched out whenever you are able. With that being said, if your light fixture frequently goes through light bulbs, you may want maintenance to find out if you have an issue with your electricity. It’s smart to inquire if maintenance will provide light bulbs when they need to be replaced as special bulbs are at times required.

  • Clogged pipes and toilets: If your toilet is clogged, first try a plunger. It’s also smart to have some drain cleaner to get the hair out of the drain. If a plunger won’t resolve the problem, contact the service staff to stay away from damaging the pipes.

  • HVAC filters: Unless noted in your contract, you're in charge of replacing the furnace filter. Not switching it out will reduce the flow of air and negatively impact your HVAC performance. If you can't see through the filter, it's time for a replacement. The maintenance staff may supply and replace filters for you, so check with them first.

  • Cleaning: Unfortunately, cleaning your Indianapolis apartment is your responsibility. And that includes your interior and exterior patio space.


Contact The Edge Apartments To Book Your Apartment Tour 

Calling maintenance is a breeze when your rental property employs skilled and friendly staff. Thankfully, you can get the perfect rental with great people at The Edge Apartments. Simply reach out to our property team at 463-345-4399 to schedule a tour today!